This Privacy Policy governs the manner in which GrowthDuty Inc. (hereinafter “Company” or “Segwise”) collects and treats information received through its website at https://www.segwise.ai/ and, when applicable in future, a web-based or mobile-based application (“Platform”). It also describes the choices available to you regarding our use of personal information and how you can access and update this information. Personal information is information about you that is personally identifiable, like your name, address, email address, or phone number. Children are not permitted to use the services provided by the Company, so this Privacy Policy makes no provision for children's use of the Platform. However, if you learn that your child has provided us with personal information, you may contact us as set forth below, and we will take steps to delete such personal information.
Our Terms of Service (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”). Capitalised words that are not specifically defined in this Privacy Policy shall have the same meaning as their definition in the Terms. By accessing or otherwise using the Platform, you consent to the Agreement, including specifically to the processing of information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
What information do we collect and how do we use it
You do not have to give us any personal information, such as name, email address, phone number etc. to visit the Company's website. The Company provides Services to its Customers that are designed in accordance with the Customer's requirements. If you are an end-user of the Company's Customer, then personal information may have been given to the Company's Customer in accordance with the Customer's privacy policy. If any such personal information shared with our Customer is shared with the Company, it shall be used only to provide Services to the Customer. Depending on the Customer's business, the information collected may include personal information, account information, marketing information, billing information, or other forms of information.
If you request information from the Company or use the “Request Demo” option from the Company's website then personal information (e.g., name, address, phone number, email address) may be requested so that the Company can provide the support requested. This personal information is used to provide corresponding technical and operational support and information about the services provided by the Company including marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in the email or by emailing us at support@segwise.ai.
Our Customers may choose to use our Services to process their data, which may contain personal information. The data that we process through our Services and software is processed by us purely as a data processor, on behalf of our Customer, and in accordance with our agreement with our Customer. The Company does not sell personal information that has been received by it either through the Company's website or from its Customers. The Company retains personal information that it processes on behalf of its Customers for as long as it is needed to provide services to its Customers, comply with legal obligations, resolve disputes, and enforce our agreements.
Usage Data. We may also collect information that your browser sends whenever you visit our Platform or when you access the Platform by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. This Usage Data may be used to improve our services and may be shared with our service providers for this purpose.
Tracking Cookies Data. We use cookies and similar tracking technologies to track the activity on our website and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Payments. We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy.
Transfer of Data
Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Security
The security of your personal information is important to us. While we follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it, no transmission method over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Data Controller
Since there may be no direct relationship between the Company and the end-users of its Customers, any individual who seeks to access, correct, or delete their personal information should direct their inquiry to the Company's Customer that has collected their personal information (i.e. the data controller).
Information Disclosure
The Company may disclose information that it collects, or you provide if required to do so by law or in response to valid requests by public authorities.
Changes to this Privacy Policy
We may update this Privacy Policy at any time for any reason. We encourage you to periodically review this page for the latest information on our privacy practices and check the date of last update posted above to understand the date that the latest version of the Privacy Policy became effective.
Contact
If you have any questions about this Privacy Policy, please contact us by email: support@segwise.ai